Guidance on Planning and Responding to the Needs Of People with Access and Functional Needs

  • Letter from the Secretary A letter from the Acting Secretary detailing the purpose and mission of the Office for Access and Functional Needs (OAFN).
  • Identification of People with Disabilities & Older Adults Populations whose members may have additional needs before, during, and after an incident. 
  • Overview Guidance to emergency managers and planners, and disability and older adult service systems, for planning and responding, during disasters and recovery.
  • Communication There are many factors that must be considered to ensure effective communication during disasters and recovery.
  • Evacuation/Transportation The need to move people with mobility disabilities in a disaster can be complex. Complications can be caused by a variety of factors including: locating people that need to be transported, the medical condition of the individual, vehicle accessibility, pet and service animal needs, forced transport and liability issues.
  • Sheltering People with disabilities have the right to access services in general population shelters just as any other individual. Emergency Managers and Shelter Planners have the responsibility to plan accordingly to ensure that sheltering services and facilities are accessible.
  • Recovery Guidance to emergency managers and planners, and disability and older adult service systems, for planning and responding, during disasters and recovery.